Tutorials are not working.

Community Beginner ,
Dec 21, 2020 Dec 21, 2020

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"Couldn't open tutorials" comes up when I choose to try and watch some of the PS tutorials.

 

I'm using a Mac that's all up to date, and a new subscription to PS.

 

can anyone help me please. 

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Mac, Problem or error

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Adobe Community Professional ,
Dec 21, 2020 Dec 21, 2020

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Try going to this link instead:

https://helpx.adobe.com/photoshop/tutorials.html 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Dec 21, 2020 Dec 21, 2020

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Thank you, Kevin.

 

I can do them via this way.

 

It's weird though, the tutorials were all working fine just yesterday on PS desktop app.

 

 

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Adobe Community Professional ,
Dec 21, 2020 Dec 21, 2020

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Are you accessing through the Learn panel or the Help menu? Both seem to be working for me.

Perhaps try a reset of the PS preferences. Seems drastic, but that does tend to solve a lot of issues.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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