Tutorials aren't Working

New Here ,
Dec 03, 2020

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Hi, I've been trying to do the built-in tutorials so I can start learning how to use photoshop effectively. However, none of them seem to be working. Even when I click the first tutorial, it says that it can't be opened. I have the most recent update downloaded, so what can I do about this?

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Tutorials aren't Working

New Here ,
Dec 03, 2020

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Hi, I've been trying to do the built-in tutorials so I can start learning how to use photoshop effectively. However, none of them seem to be working. Even when I click the first tutorial, it says that it can't be opened. I have the most recent update downloaded, so what can I do about this?

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Problem or error

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38

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 03, 2020 0
Adobe Employee ,
Dec 04, 2020

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Hi there,

 

We are sorry that the in-app Photoshop tutorials are not working for you. That shouldn't be happening, let us help make it right.

 

Would you mind sharing what exactly is happening? Which specific tutorial are you accessing and what is your workflow to get to these tutorials?

 

Assuming that you are using the latest 22.0.1 version of Photoshop, please share a few screenshots or a short video illustrating the issue so that we can check it at our end.

 

Meanwhile, if you would like to access Photoshop tutorials, please navigate to this website: https://helpx.adobe.com/photoshop/tutorials.html 

 

Thanks,

Akash

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Dec 04, 2020 1
Adobe Community Professional ,
Dec 04, 2020

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Hi, please give us also the exact error message that you receive.

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Dec 04, 2020 0
New Here ,
Dec 14, 2020

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It's all good, I've just been using the tutorials from the link you sent me and that has been working well. Thanks!

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Dec 14, 2020 0