Type tool crash...

Dec 12, 2020

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PROBLEM:

Photoshop 2021 v 22.1.0 (Mac Mojave 10.14.6 18G6020) crashes instantly when I choose the type select tool, or open any PSD with type layers.

 

I have done everything on the help page, twice, without remedy.
- fixed all fonts in Mac OS
- deleted all font caches
- uninstalled Photoshop, re-installed
- ran font text script suggested in help page (no errors)

 

What’s next? Any other ideas?

I solved the issue -- and many other issues -- by uninstalling version 22.1.0 and re-installing the previous version 22.0.1.

Obviously, Adobe rushed out 22.1.0 without any quality control, given the number of similar reports here.

 

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Crash or freeze

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Type tool crash...

Dec 12, 2020

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PROBLEM:

Photoshop 2021 v 22.1.0 (Mac Mojave 10.14.6 18G6020) crashes instantly when I choose the type select tool, or open any PSD with type layers.

 

I have done everything on the help page, twice, without remedy.
- fixed all fonts in Mac OS
- deleted all font caches
- uninstalled Photoshop, re-installed
- ran font text script suggested in help page (no errors)

 

What’s next? Any other ideas?

I solved the issue -- and many other issues -- by uninstalling version 22.1.0 and re-installing the previous version 22.0.1.

Obviously, Adobe rushed out 22.1.0 without any quality control, given the number of similar reports here.

 

TOPICS
Crash or freeze

Views

171

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Dec 12, 2020 2
Dec 14, 2020

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Are there no Adobe support staff looking in on these reports?

My problem report generated six automated messages granting me "community badges" but not one actual bit of help.

I also spent 3 hours waiting in a chat room that just closed without a peep.

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Dec 14, 2020 1
Dec 16, 2020

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I solved the issue -- and many other issues -- by uninstalling version 22.1.0 and re-installing the previous version 22.0.1.

Obviously, Adobe rushed out 22.1.0 without any quality control, given the number of similar reports here.

 

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Dec 16, 2020 1
Dec 23, 2020

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I had the same problème of brutal crash photoshop v. 22.1.0 when open text tool with 
macOS Mojave (v.10.14.6)
Indeed, as said Atomische, after trying everything, re-installing the previous version (22.0.1) was the ultimate solution for me.
I hope Adobe will fix it and we won't stay frozen on v. 22.0.1....

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Dec 23, 2020 0
Dec 30, 2020

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Same crash here  22.1   Everything works - Select the type tool and start entering text - instant crash    22.1 has been out for a while.  Come on Adobe, clearly, we aren't the only folks experiencing this problem   This is on one of the latest MacBooks from late 2019 OS Catalina 10.15.2

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Dec 30, 2020 1
Jan 08, 2021

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Open Photoshop. Text/Type Tool. CRASH. Not a happy customer. I could understand if this was FREE software. Please fix.

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Jan 08, 2021 1