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Unable new file in photoshop 2020 (21.2)

New Here ,
Jul 11, 2020 Jul 11, 2020

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I had been avoidning updating to the current vcrsion of Photoshop due I am unable to create a new document in the latest version.

 

I do ctrl+N and I even do file > new and it goes gray. For some reason it does this. Can anyone please explain. Because if I have to downgrade I will do it because its a simple normal function for every photoshop user. 

 

And the program can't even create a new document. Is anyone else encountering this problem?

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Adobe
Community Expert ,
Jul 11, 2020 Jul 11, 2020

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Is it the items in the File menu that go gray or something in one of the new document interfaces that goes gray.   Often when I start Photoshop  items in the File menu that should not be gray out are grayed out.    I just sit back and wait a while to let Photoshop get its act together.  I think Photoshop drinks too much and has a hard time focusing and also  takes catnaps fails the respond to shortcuts now and then .  Perhaps if Adobe fixes some of the bugs Photoshop will sober up.

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JJMack

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New Here ,
Jul 11, 2020 Jul 11, 2020

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Yeah it's exatcly that so I just downgraded and using that until they fix that problem. Because it's a common function you think they wouldn't mess that up.

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