Unable to File->Automate->Photomerge with 22.3.0

Community Beginner ,
Apr 12, 2021 Apr 12, 2021

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Unable to File->Automate->Photomerge with 22.3.0

 

When attempting to photomerge receive the following error.

 

Error 8800. General Photoshop error occurred. This functionality may not be available in this version of Photoshop.  <no additional information available>  Line 1125

 

 

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Problem or error, Windows

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correct answers 1 Correct Answer

Community Beginner , Apr 13, 2021 Apr 13, 2021
Solved the issue by:1) uninstalling Adobe Photoshop version 22.3.1 (Photoshop 2021)2) installing Adobe Photoshop version 21.2.7 (Photoshop 2020)

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi there,

 

We're sorry for the error message. You may try reset Photoshop preferences back to defaults and check if that helps. Here's the article for the steps: https://adobe.ly/3ceal5t 

 

Also, please update Photoshop to the 22.3.1 version via Adobe Creative Cloud Desktop.

 

Let us know if that helps.

 

Thanks,

Mohit

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Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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Performed requested reset and upgraded to 22.3.1. 

The behaviour now is that Photoshop crashes without error after a few seconds

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Community Beginner ,
Apr 13, 2021 Apr 13, 2021

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Solved the issue by:

1) uninstalling Adobe Photoshop version 22.3.1 (Photoshop 2021)

2) installing Adobe Photoshop version 21.2.7 (Photoshop 2020)

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