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Unable to launch Photoshop on Mac: The application “Adobe Photoshop 2020” is not open anymore.

New Here ,
Sep 09, 2020

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I shut down the computer and then when it rebooted Photoshop would not open witht the message:            "The application “Adobe Photoshop 2020” is not open anymore." 

The question is how to get it to open again.  

 

 

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Crash or freeze, Mac, Problem or error

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Unable to launch Photoshop on Mac: The application “Adobe Photoshop 2020” is not open anymore.

New Here ,
Sep 09, 2020

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I shut down the computer and then when it rebooted Photoshop would not open witht the message:            "The application “Adobe Photoshop 2020” is not open anymore." 

The question is how to get it to open again.  

 

 

{Thread title edited by moderator}

TOPICS
Crash or freeze, Mac, Problem or error

Views

61

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Sep 09, 2020 0
Adobe Employee ,
Sep 09, 2020

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Hi,

 

We're sorry about the trouble with Photoshop 2020. Would you mind telling us when did this issue start? What macOS version are you working on?

 

Please try uninstalling & re-install Photoshop through the Creative Cloud desktop app to check if that helps. You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know if that helps!

Regards,

Nikunj

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Sep 09, 2020 0
New Here ,
Sep 10, 2020

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thanks for your suggestion. I'll give it a try. I am using Mac OS Cataliina version 10.15.5. I have a new version of Photoshop installed and it di not work after the computer's first reboot with it. Other than that I am really enjoying the upgrades. 

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Sep 10, 2020 0
New Here ,
Sep 10, 2020

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The re-installation was successful. Uninstalling the previous version turned out to be fussy though. I could see it removed from the Finder, but still stuck in the area where you Force Quit. Unplugging the computer and then starting up again solved the problem. 

Cheers, 

Robert 

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