Unable to open any image in Photoshop 22.4.1 on Windows 10 due to program error

New Here ,
Jun 04, 2021 Jun 04, 2021

Copy link to clipboard

Copied

Hi, since update today with Photoshop 22.4.1 I'm unable to open any image due to "program error".

I have no clue about what has happened and need your kind support.

Best regards.

Cristián Fuenzalida

 

 

 

{Thread title edited by moderator}

TOPICS
Problem or error, Windows

Views

87

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 04, 2021 Jun 04, 2021

Copy link to clipboard

Copied

LATEST

Hi,

 

We're sorry about the trouble with Photoshop 22.4.1 due to the program error. You can try the steps suggested here: https://adobe.ly/2JZDqZB

If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines