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Hi, wonder if anyone can help.
I have just updated Photoshop and now it wont let me open any PSD files, it just emediately closes down. I can open a jpg file but if I try to create a layer it just shuts down without warning?
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What have you done for all-purpose trouble-shooting so far?
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html
If it should become necessary to roll back the Photoshop version make sure to back-up your presets first.
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That is very helpful, thank you.
If I do need to go back to my previous version how do I do that?
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»Other versions« in the CC Application.
When upgrading (full versions, not the dot-versions like in this case) it may pay off not to uninstall the previous version right away but wait to see how the new version works out.
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all sorted now, thank you so much!!