• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Unable to save files after the Photoshop 22.3.1 update

New Here ,
Apr 15, 2021 Apr 15, 2021

Copy link to clipboard

Copied

Is anyone else expierancing issues with the new upgrade.  I cannot save any of my work without photoshop quiting on me.  

 

{Thread title edited by moderator}

Views

121

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Adobe Employee ,
Apr 15, 2021 Apr 15, 2021

Copy link to clipboard

Copied

LATEST

Hi,

 

We're sorry about the trouble with Photoshop 22.3.1. Would you mind telling us which operating system are you working on? Are you getting an error or does the app crash without one?

 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

If the issue persists, please try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

Let us know how it goes!

Regards,

Nikunj

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines