Unable to save files after the Photoshop 22.3.1 update

New Here ,
Apr 15, 2021 Apr 15, 2021

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Is anyone else expierancing issues with the new upgrade.  I cannot save any of my work without photoshop quiting on me.  

 

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Crash or freeze

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Adobe Employee ,
Apr 15, 2021 Apr 15, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 22.3.1. Would you mind telling us which operating system are you working on? Are you getting an error or does the app crash without one?

 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

If the issue persists, please try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

Let us know how it goes!

Regards,

Nikunj

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