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unable to use photoshop because it wants my cloud images and I want to use images on my computer

Community Beginner ,
Aug 14, 2020

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when opening PS I suddenly find that photoshop opens a dialogue telling me there are no cloud images I don't have any cloud images and want to use those on my computer   I am unable to get past this msg   And photoshop is frozen so I cznnot take a picture of the msg  I use task manager to close it

 

Thanx

Roger Lieberman

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Crash or freeze

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unable to use photoshop because it wants my cloud images and I want to use images on my computer

Community Beginner ,
Aug 14, 2020

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when opening PS I suddenly find that photoshop opens a dialogue telling me there are no cloud images I don't have any cloud images and want to use those on my computer   I am unable to get past this msg   And photoshop is frozen so I cznnot take a picture of the msg  I use task manager to close it

 

Thanx

Roger Lieberman

Topics

Crash or freeze

Views

25

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 14, 2020

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Hi Roger,

That does not sound good, could you please let us know the version of Photoshop and the operating system you're using?

Could you please try resetting the preferences of Photoshop and let us know if it helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

Regards,
Sahil

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