Unexpected shutdown

New Here ,
Apr 05, 2021 Apr 05, 2021

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Hi there,

I hope you are fine.

I am suffereing problems with my Phothsop recently. All time I am working with it, it jusy shut down unexpcetecly. I have been working today for a couple of hours and the it shut for 3 times now.

I have to work alwyas wiht auto saving in my Adobe cloud. Otherwise I lose everything done.

Could you please lhelp me? I have the de Mac big sur 11.2.3 and the last Photoshop version 22.1.1

Looking forward to hearing from you,
Many thanks,
Mario

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Mac, Performance, Problem or error

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Adobe Community Professional ,
Apr 05, 2021 Apr 05, 2021

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Can you identify any particular activity that's consistently causing it? For example, on my machine, I get a DEAD entire computer shutdown if I access Neural Filters without having turned GPU acceleration off. Can it be something like that?

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New Here ,
Apr 20, 2021 Apr 20, 2021

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Hi S_Gans,

Thanls for replying.

Be honest, I don't have any idea if running a specific activity could be the problem. I'm so focus on the editing that didn't notice anything.
I'll have a look and get back to you,
Many thanks,
Mario

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