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Uninstalled Photoshop, reinstalled but still crashes whenever I open it

New Here ,
Apr 06, 2020 Apr 06, 2020

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I've uninstalled Photoshop CC2020, reinstalled but still crashes whenever I open it. 

My iMac is November 2019 model and all other applications work perfectly fine.

Anybody else had this? Anyone have any ideas?

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Adobe
Adobe Employee ,
Apr 06, 2020 Apr 06, 2020

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Hi Adam, 

 

We're really sorry for the crash issue. Please submit the crash logs along with your email address so that we can find the root cause of this issue. Here's the article for the steps: https://helpx.adobe.com/in/photoshop/kb/submit-crash-reports.html

 

Also, are you facing this issue after the recent update of Photoshop? You may try reset Photoshop preferences and see if that helps. For resetting Photoshop preferences, check out the article: https://helpx.adobe.com/in/photoshop/using/preferences.html#AdjustpreferencesinPhotoshop

 

Let us know the results.

Thanks,

Mohit

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