Unknown error saving/exporting

New Here ,
Dec 13, 2020

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I keep getting an unknown error when I'm trying to save my document if I go to quick export to png it never works. if I go to "export as" it always comes up unable due to unknown system error.  I have however noticed that in file type when it does this it says GIF which it shouldn't, but it won't let me change the file type.

 

If I go to save as a new document I get the same error.

 

 

 

 

 

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Import and export, Problem or error

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Unknown error saving/exporting

New Here ,
Dec 13, 2020

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I keep getting an unknown error when I'm trying to save my document if I go to quick export to png it never works. if I go to "export as" it always comes up unable due to unknown system error.  I have however noticed that in file type when it does this it says GIF which it shouldn't, but it won't let me change the file type.

 

If I go to save as a new document I get the same error.

 

 

 

 

 

TOPICS
Import and export, Problem or error

Views

38

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Dec 13, 2020 0
restlest LATEST
Community Beginner ,
Dec 14, 2020

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I'm running Photoshop 22.1.0 on the latest MacPro with Apples Graphic Card 

AMD Radeon Pro Vega II, 32 GB. So, nothing unusual on this system to cause this problem; in fact, I believe its hardware that should have been tested with this version 22.1.0 update that is promoting better GPU integration. The only way I can use Photoshop now is by disabling the GPU.  I think this is inexcusable. What operating system and hardware does it work on Adobe?

 

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Dec 14, 2020 0