Highlighted

Unrecoverable Error Photoshop

New Here ,
Oct 20, 2020

Copy link to clipboard

Copied

Just purchased Photoshop and got an unrecoverable error as shown in the picture when trying to open it. I already tried uninstall and reinstalling to no avail.

Views

53

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unrecoverable Error Photoshop

New Here ,
Oct 20, 2020

Copy link to clipboard

Copied

Just purchased Photoshop and got an unrecoverable error as shown in the picture when trying to open it. I already tried uninstall and reinstalling to no avail.

Views

54

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 20, 2020 0
Most Valuable Participant ,
Oct 20, 2020

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 20, 2020 0
Adobe Community Professional ,
Oct 20, 2020

Copy link to clipboard

Copied

Its pretty soon to have to do this, but in case something got corrupted in your initial installation that’s not being replaced by each new install, I suggest you try reset Photoshop’s preferences & see if it helps? 

 

https://t.co/ulJI7cGn1G

https://helpx.adobe.com/photoshop/using/preferences.html

Some users may want to backup settings beforehand: 

https://t.co/4dX7gkr36D

https://helpx.adobe.com/in/photoshop/using/preset-migration.html

 

It may be time to reinstall photoshop. Use the Adobe CC cleaner tool to remove all traces first.

 

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

https://forums.adobe.com/thread/2405286

 

I hope this helps

thanks
neil barstow, colourmanagement.net :: adobe forum volunteer
[please do not use the reply button on a message within the thread, only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 20, 2020 0
Adobe Community Professional ,
Oct 21, 2020

Copy link to clipboard

Copied

In the future, So people don't have to download the image you have attached, please use the Insert Photos icon found in the Tool Bar of the Post and Reply text entry dialog window as pictured below.
If you can please Edit your post to remove the Attached screen shot and Include it in the body of the text of your post.

You do that by Clicking the "More..." link at the bottom of your post, Selecting "Edit Message" and then use the "Insert Photos" icon in the tool bar at the top of the Post/Reply/Edit dialog box.
If you can't edit your post please include the screen shot you attached to a new reply to this conversation.
The Insert Photos icon is this one in the Tool Bar.

2020-10-06 16_53_14-2020-10-06 - Adobe Support Community_Updated.png
Thank you.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 21, 2020 0