Updated Photoshop 2020 won't open

[#1]

Yesterday I got a notification that there I needed to update Photoshop to the latest version (Photoshop 2020), so I went into my accound and updated the software, now I can't access it! Everytime I go to open the programme I get this message: 'Could not open scratch file in "/private/var/folder/hg/9mwqm8z52wg7bxhw5zmyzns80000gn/T/TemoraryItems/Photoshop/" because of disk error.

How do I uninstall and start again, or fix this issue please?

[#2]

Yesterday I got a notification that there I needed to update Photoshop to the latest version (Photoshop 2020), so I went into my accound and updated the software, now I can't access it! Everytime I go to open the programme I get this message: 'Could not open scratch file in "/private/var/folder/hg/9mwqm8z52wg7bxhw5zmyzns80000gn/T/TemoraryItems/Photoshop/" because of disk error.

How do I uninstall and start again, or fix this issue please?

[#3]

Hi there,

We're really sorry for the launch issue. Yes, you can uninstall the Photoshop via Creative Cloud Desktop app > Restart your machine > Reinstall Photoshop and let us know if that helps.

Thanks,

Mohit 

[#4]

Is there another way to fix this, aside from an unistall and reinstall?  

[#5]

I have this exact same issue and reinstalling it has not helped me. Gotta get this fixed for work asap please 

[#6]

I am having the same problem. Even tried holding down the shift key to load so my external plug ins would load. Still won’t load. Trying the option+command+ shift. It just popped open.   Hope everything is okay. Don’t know what to expect. 😬

[#7]

Reset preferences. That scratch disk path looks odd. Reinstall won't fix this.

[#8]

How can we reset preferences when it won't even stay open let alone stay open?

[#9]

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.

Dave

[#10]

Hi i am having the same issue and it won't let me uninstall either, because it says its still running

[#11]

I tried this and I still cannot get my photoshop to stay open. Any other suggestions?

[#12]

try to add as shortcut on your desktop and run as administrator , this helped me ,

[#13]

Mine is in purgatory. Photoshop "appears" to be running, but it will not launch AND it will not let me Force Quit, though it is on the list of running apps.  I checked the Activity Monitor and there is no sign of Photoshop there. It is simply not usable at the moment and I have no idea what to do next.

[#14]

Exactly the same

[#15]

i am having the same issuse, 2020 wonat launch

[#16]

I am having the same problem. Does anyone know how to fix the problem?