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updated Photoshop CC and now the 3D function doesn't work any more

Community Beginner ,
Apr 08, 2019

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Hello,

I'm using Adobe CC and minutes ago updated Photoshop CC and now the 3D function doesn't work any more....please advise

Thank you very much!

Niki

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

Hi

Can you:

a. Confirm you are using RGB image mode

b. Go to Help >System info and press copy. Then paste the info here

Dave

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updated Photoshop CC and now the 3D function doesn't work any more

Community Beginner ,
Apr 08, 2019

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Hello,

I'm using Adobe CC and minutes ago updated Photoshop CC and now the 3D function doesn't work any more....please advise

Thank you very much!

Niki

Adobe Community Professional
Correct answer by davescm | Adobe Community Professional

Hi

Can you:

a. Confirm you are using RGB image mode

b. Go to Help >System info and press copy. Then paste the info here

Dave

Views

68

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 08, 2019 0
Adobe Community Professional ,
Apr 08, 2019

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Hi

Can you:

a. Confirm you are using RGB image mode

b. Go to Help >System info and press copy. Then paste the info here

Dave

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Apr 08, 2019 0
Community Beginner ,
Apr 08, 2019

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I fixed it I needed to check UGP in preferences, must have been unchecked

when I updated PS--Thank you!!

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Apr 08, 2019 1
Adobe Community Professional ,
Apr 08, 2019

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Hi

Glad you got it sorted

Dave

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Apr 08, 2019 0
New Here ,
Aug 26, 2020

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YES!!!! I HAD THE SAME PROBLEM MY PHOTOSHOP CC 2020 3D DIDN'T WORK, BUT THANKS TO YOUR TIP OF " a. Confirm you are using RGB image mode" Now is working

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Aug 26, 2020 0