Updated Photoshop not working in Big Sur

New Here ,
Mar 02, 2021 Mar 02, 2021

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URGENT

Hi, I have recently installed Big Sur and updated my CC. Now Photoshop will not open. Ai and Id are fine.

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Adobe Community Professional ,
Mar 02, 2021 Mar 02, 2021

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What version of Photoshop are you currently running?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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New Here ,
Mar 02, 2021 Mar 02, 2021

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22.2.0 I have resoved it, I had to uninstall without keeping preferences etc. Then reinstall.

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Adobe Community Professional ,
Mar 02, 2021 Mar 02, 2021

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Did you try to reset your preferences before uninstalling? Sounds like you took the long way to do so.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Adobe Employee ,
Mar 02, 2021 Mar 02, 2021

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Hi there,

 

Sorry that Photoshop don't launch on the macOS Big Sur. 

 

Please update your macOS BigSur version to the latest 11.2.1 and see if that helps. Also, make sure that Photoshop 2021 is updates to the latest version. See: https://helpx.adobe.com/photoshop/kb/uptodate.html 

 

If that still does not help, it seems that you are facing a known issue with Photoshop version 22.x on macOS BigSur. Please checkout this discussion where this issue is being monitored by the engineering team: https://feedback.photoshop.com/conversations/photoshop/photoshop-2221-wont-open-on-new-m1-mac-lightr...  

 

If you want to use Photoshop, please install a previous version from the Creative Cloud Desktop app. See: https://helpx.adobe.com/download-install/using/install-previous-version.html 

 

Thanks,

Akash

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New Here ,
Mar 02, 2021 Mar 02, 2021

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All of my versions were just updated that was when I started having the problem. I have resoved it, I had to uninstall without keeping preferences etc. Then reinstall.

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