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Updates are a worry. Weird stuff happens on Wacom Cintiq

New Here ,
Aug 18, 2020

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Hello.

 

I am really worried about updates. My work consisted of operating on a Wacom Cintiq 22HD and I have had a major fault with lagging, skipping and cursors getting stuck. Only after a band-aid type of fix was I able to eliminate this but lost a week of productivity. 

I had to uncheck the ": Use Windows Ink" box and add a script directly into Photoshop to stop it.

Is this now sorted and can I safely update Photoshop? Has anyone had similar problems?

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Bug, Problem or error, Windows

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Updates are a worry. Weird stuff happens on Wacom Cintiq

New Here ,
Aug 18, 2020

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Hello.

 

I am really worried about updates. My work consisted of operating on a Wacom Cintiq 22HD and I have had a major fault with lagging, skipping and cursors getting stuck. Only after a band-aid type of fix was I able to eliminate this but lost a week of productivity. 

I had to uncheck the ": Use Windows Ink" box and add a script directly into Photoshop to stop it.

Is this now sorted and can I safely update Photoshop? Has anyone had similar problems?

Topics

Bug, Problem or error, Windows

Views

24

Likes

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
S_Gans LATEST
Adobe Community Professional ,
Aug 22, 2020

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Hi. Often, PS updates come out before Wacom has issued an update to address it. I recommend always checking with Wacom first to ensure their driver is up to the new PS version being released, and hold off on updates until it is. 

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