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Use Windows Ink Issue with photshop CC 2015.

Community Beginner ,
Apr 06, 2016 Apr 06, 2016

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Really Adobe.

Can you please look into this issue:

If you check the "use windows ink" for wacom intous 5 (most likly all of the models) you are getting a REALLY enoying lag with zoom and pen size adjuster etc. If you turn it off, it works perfect, but the downside is the pen pressure opasity don't work.

I don't want to complain to much, but you should adress this issue, we are paying for your software!

And no! It's not the driver, I use many other drawing software and there is no issue there.

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correct answers 1 Correct answer

Community Expert , May 03, 2018 May 03, 2018

Just in case anyone stumbles across this thread. Since we gave the workarounds, Microsoft whose previous update caused the issue, have now issued a further update with a fix to Windows Ink.

See details here:

Cannot paint with stylus when zoomed in on image | Windows 10

Dave

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New Here ,
Apr 04, 2018 Apr 04, 2018

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Thank you

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New Here ,
Apr 12, 2018 Apr 12, 2018

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Thank you so much! This helped me a lot after my wins 10 updated and freaked up my wacom intous pro and cc 2018. This solution was a god's send!

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New Here ,
Apr 12, 2018 Apr 12, 2018

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Thanks for this solution. 

I had this problem on Windows 10 1709, using Photoshop CC2018 with a UGEE 2150 graphics display tablet.

I almost lost my mind over this one, but your solution worked for me.

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New Here ,
Jun 27, 2018 Jun 27, 2018

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Thank you so much, Trevor.Dennis. You saved the day!

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Community Beginner ,
May 10, 2020 May 10, 2020

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You are my savior, thx a lot dude. Just thx a lot....may the force be with u dude

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Community Beginner ,
Apr 08, 2022 Apr 08, 2022

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Wow. A million thanks.

 

Here it is Spring of 2022 and you still have to do this?  Windows INK is ugly and screws up the use of the pen in other apps, it should be assumed that many pro users will want to avoid it.

 

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Community Beginner ,
Oct 09, 2017 Oct 09, 2017

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This is STILL a problem in 2017!!!!! How can this not be a priority in the developers team! I am working in a professional environment with latest drivers and yet this is still an issue since I have memory! bug fix this now!

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New Here ,
Oct 22, 2017 Oct 22, 2017

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Awesome. Thanks

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New Here ,
Dec 21, 2017 Dec 21, 2017

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Thanks, man! You are my hero!

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New Here ,
Feb 06, 2018 Feb 06, 2018

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Your the Man bro ... I have been doing Photoshop with this problem since 2015 . I dont understand why Adobe didnt that . Anyway thanks lot bro

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Participant ,
Apr 11, 2018 Apr 11, 2018

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just fyi, this happened to me yesterday after a windows update using Photoshop cc 2018. i was about to lose my mind when I stumbled across this fix.

is this something thats likely to be fixed either by microsoft, wacom, or adobe?

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New Here ,
Apr 11, 2018 Apr 11, 2018

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I'm also losing my mind over this issue. Adding the PSUserConfig.txt file to my settings has NOT given me back my pen sensitivity. I make a living on my tablet and this is maddening.

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New Here ,
Apr 12, 2018 Apr 12, 2018

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+1 the PSUserConfig.txt file isn't restoring my pen sensitivity.

Disabling Windows Ink solved brush issues, however pen sensitivity isn't functioning in Photoshop.

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New Here ,
Apr 12, 2018 Apr 12, 2018

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@denniscaleroart, @Snriac3, @Boarguts - downgrade one or two versions down from CreativeCloud will fix the issue at least for me. I have now 19.1.1 and wcoom bamboo and it work ok.

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Community Beginner ,
Apr 12, 2018 Apr 12, 2018

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Downgrading worked for me too, but come on guys!  Fix this!  You make us pay for the cloud subscription and now I can't benefit from the latest innovations in PS.  I'm especially disappointed by the the person who said PS was never designed for drawing and painting, but for photos. Whatever the initial intent, Adobe made what has become the premier software for my illustration work.  No excuses!  Fix it!

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Community Expert ,
Apr 12, 2018 Apr 12, 2018

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Hi

If this has just recently started for you there has been a windows update (KB4093112)  which has caused an issue with the tablets and Photoshop.

You can either - undo the update

or

Do the following (recommended) :

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the  tablet properties and uncheck "Use Windows Ink"

4. Restart Photoshop

That is it - all should now work well (you need to do all the above steps to retain pen pressure)

Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for  Photoshop the PSUserConfig method works.

https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10 /

Dave

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Community Beginner ,
Apr 13, 2018 Apr 13, 2018

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Thank you, Dave and JJmack for this solution!  I am now running the latest update to PS 2018, Windows 10 and able to use my Intuos 5 tablet pen with full pressure sensitivity and no lag. I think the updates must have made the difference because the UseSystemStylus 0 process did not work when I tried it weeks ago.  Now my illustration project is late, and I think I gave myself carpel tunnel struggling to work with the pen tablet, but at least it is working now.  Thank you.

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Community Expert ,
May 03, 2018 May 03, 2018

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Just in case anyone stumbles across this thread. Since we gave the workarounds, Microsoft whose previous update caused the issue, have now issued a further update with a fix to Windows Ink.

See details here:

Cannot paint with stylus when zoomed in on image | Windows 10

Dave

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Community Beginner ,
Apr 08, 2022 Apr 08, 2022

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So: many Windows 10 updates since the one linked to above and the issue persists!

Go with the "PSUserConfig.txt" method.

 

(FWIW Ink in Photoshop was not the problem, it was how it screwed up the pen in other apps, thus it had to go.)

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Community Beginner ,
Apr 08, 2022 Apr 08, 2022

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LATEST

(I take that back, it works so much better now with Ink disabled and this hack.)

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Community Beginner ,
Feb 04, 2019 Feb 04, 2019

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Thank you very much.  I can now use pressure without having the issues the Windows Ink brings.

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Community Beginner ,
Nov 25, 2020 Nov 25, 2020

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Hello, I don't have a settings folder top save that file in. I use an old version of PS Elements. After I open the version folder, there's 2 folders to choose from: Editor or Presets. Editor has an error log text file in it and Presets has a bunch of subfolders. Which should I choose? 

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