Very slow loading of preferences on launch of photoshop 2021

New Here ,
Jun 03, 2021 Jun 03, 2021

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I have tried resetting my preferences but  I am have a photoshop launch time of around 5 minutes as it stays stuck on the "loading of the preferences" for some reason. Help!

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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[Moderator moved from Using the Community (forums) to Photoshop.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Pay particular attention to Photoshop's new GPU requirements. See links below.
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Community Professional ,
Jun 03, 2021 Jun 03, 2021

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Do you open Preferences directly to the General tab (Ctrl K) ?

 

One thing I havee noticed is that going to the Scratch Disks tab can freeze Photoshop for a while if you have a failing hard drive, so I'm wondering what Photoshop looks for and loads when you open Preferences?  When you open Photoshop and while the Splash Screen is showing, Photoshop does things like look at what fonts are available, and if just one of those fonts is corrupted it can slow down the start up, or evewn fail to open.  

 

If everything else is OK, then I'd be looking at the Photoshop installation and thinking about reinstalling it.  This does depend on your operating system being in good order.

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New Here ,
Jun 15, 2021 Jun 15, 2021

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Thanks for all your tips. I finally got it working now. Not sure which tip helped really. Tried quite a few things and then it worked again

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