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Virtual memory not enough

New Here ,
May 26, 2021 May 26, 2021

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I'm using photoshop, but I've stubble across this problem. It says that I have no virtual memory to use, but I have two disks. One with 4 GB - the main disk. And one with 380GB - the second disk. Why Is it still not letting me create projects when I have enough memory?

https://prnt.sc/13g69w5

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Adobe
Community Expert ,
May 26, 2021 May 26, 2021

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Go to performance/scratch disk and check on your second disk then rearrange using the arrows to make it the top slot.

Restart Photoshop.

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Community Expert ,
May 26, 2021 May 26, 2021

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Virtual memory is different than scratch disk space - How much RAM do you have installed?

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New Here ,
May 27, 2021 May 27, 2021

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I have 16gb ram installed. I'm currenctly using everything I have left for photoshop, that's 12gb. I don't understand what you mean by "using the arrows to move the disk up" - Because I switched places and It's still not working. 

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Community Expert ,
May 27, 2021 May 27, 2021

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If you allocated too much RAM and its not available - PS will throw an error.

What percentage RAM do you have your preference set to?

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