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Volume Error when switching from Lightroom to Photoshop

Community Beginner ,
Aug 27, 2020

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When I try to open an image from LR in PS shows a "Volume Error" and does not open the file.

LR, PS and RAW are all updated versions. What can I do?

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Volume Error when switching from Lightroom to Photoshop

Community Beginner ,
Aug 27, 2020

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When I try to open an image from LR in PS shows a "Volume Error" and does not open the file.

LR, PS and RAW are all updated versions. What can I do?

TOPICS
Problem or error

Views

31

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 27, 2020 0
nikunj.m LATEST
Adobe Employee ,
Aug 27, 2020

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Hi,

 

We're sorry about the trouble with Photoshop and Lightroom. Would you mind telling us which operating system are you working on? Are you using Lightroom (cloud) or Lightroom Classic? If you are using Lightroom Classic, are the files saved on an external drive? It would be helpful if you could share a screenshot of the error.

 

You can try resetting the preferences of Photoshop and Lightroom to check if that helps. For Photoshop you can check the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

For Lightroom, please check: https://adobe.ly/2JSym5e

Please backup your presets prior to resetting the preferences.

 

Let us know how it goes!

Regards,

Nikunj

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