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Wacom Intuos/pen windows 10 button click and drag issue

Community Beginner ,
Aug 16, 2018 Aug 16, 2018

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I am having a very annoying issue with the wacom pen on windows 10.

One of my pen buttons is set to pick existing color from the canvas. But every time I click and drag holding the pen button, I experience an initial drag.

So the color is sampled first time which I click on the canvas (holding the button). But when I drag the pen to sample adjacent color it does not pick the new color. Only after significant movement it starts to sample new color as I move the pen.

Hope this was clear. Appreciate any help on this as this becomes very annoying to work with.

Thanks!

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correct answers 1 Correct answer

Engaged , Aug 16, 2018 Aug 16, 2018

Hi there, try this, if it's not working 100% let me know.

Wacom Tablet Properties - Mapping - Untick "Use Windows Ink"

Cheers,
Martin

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Adobe Employee ,
Aug 16, 2018 Aug 16, 2018

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Hi Bhupen,

As you're experience a click / drag issue with the wacom pen, could you please let us know which version of Photoshop you're working?

Could you please check and make sure that you're using the latest version of wacom drivers?


Also, if there are any pending windows updates please install them.

Regards,
Sahil

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Community Beginner ,
Aug 16, 2018 Aug 16, 2018

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Using 19.1.5

All drivers/windows are updated.

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Engaged ,
Aug 16, 2018 Aug 16, 2018

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Hi there, try this, if it's not working 100% let me know.

Wacom Tablet Properties - Mapping - Untick "Use Windows Ink"

Cheers,
Martin

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Community Beginner ,
Aug 16, 2018 Aug 16, 2018

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Wacom Tablet Properties - Mapping - Untick "Use Windows Ink"

This helped. But when I reopened Photoshop, it lost pen pressure.

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New Here ,
Sep 07, 2020 Sep 07, 2020

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Thanks a lot. This works for me.  this feature and the annoying circles from windows os should be turned off by default i dont really know how many people will use it

 

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Explorer ,
Apr 06, 2021 Apr 06, 2021

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It's now under 'Calibrate' (instead of 'Mapping'), for anyone looking now 🙂

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New Here ,
Aug 16, 2021 Aug 16, 2021

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Thank you.  This has been a plague to me for a while now.  Easy solution that works.

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Community Expert ,
Aug 16, 2018 Aug 16, 2018

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Sounds like a Windows Ink issue with the Wacom driver.  It doesn't like to get along with Windows 10 and Photoshop.  A lot of issues in the past few months

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New Here ,
Apr 29, 2020 Apr 29, 2020

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100 thumbs up.  "Upgraded" from an Intuos 2 to Pro and it was driving me nuts till I fount this!

 

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Community Beginner ,
Mar 19, 2020 Mar 19, 2020

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OMFG Thank you Martin! I'm a video editor using premiere who recently switched to PC from mac. Tablet worked fine on the mac but this was driving me f ing mad, unticking the windows ink box worked for me. 

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New Here ,
Jun 13, 2020 Jun 13, 2020

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Hi! im having this issue, I cannot drag when I press the pen in my tablet.

I unticked the "Use windows ink"

 

I have a Intuos M tablet CTH-680 / Windows 10 / All updates

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New Here ,
Oct 07, 2020 Oct 07, 2020

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Hi, I was having the same problem in google chrome,  I couldn't select any text neither drag a tab out to be a window.

I'm adding this because with older wacoms (I have a Wacom Bamboo CTH-470) the route is a bit different

Wacom preferences/Pen/Tracking/Pen Mode/Mapping

and there disable "Use Windows ink"

 

If after that you loose the pen pressure in Photoshop, here are the instructions:

https://www.youtube.com/watch?v=gf8IOQF3BC0

Solution: Chrome and Wacom issue

 

One more thing, if you are doing a right click and you get a circle and everything is stuck in your PC cause you can't select a thing, here are the instructions to fix that error:

https://www.youtube.com/watch?v=KZkWMneKiuo

Wacom - Annoying Right Click Circle - Windows 10 Solution

 

I'm just adding everything in this post cause all those problems come together, hope that's helpful!

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New Here ,
Oct 07, 2020 Oct 07, 2020

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Same post just corrected (please delete the former one)

 

Hi, I was having the same problem in google chrome, I couldn't select any text neither drag a tab out to be a window.

I'm adding this because with older wacoms (I have a Wacom Bamboo CTH-470) the route is a bit different

Wacom preferences/Pen/Tracking/Pen Mode/Mapping

and there disable "Use Windows ink"
https://www.youtube.com/watch?v=v6SFw7A_Uok 
Solution: Chrome and Wacom issue


If after that you loose the pen pressure in Photoshop, here are the instructions:

https://www.youtube.com/watch?v=gf8IOQF3BC0 
How to FIX Pen Pressure not working in Adobe Photoshop | Works in Every version of Adobe Photoshop

 

One more thing, if you are doing a right click and you get a circle and everything is stuck in your PC cause you can't select a thing, here are the instructions to fix that error:

https://www.youtube.com/watch?v=KZkWMneKiuo 

Wacom - Annoying Right Click Circle - Windows 10 Solution

 

I'm just adding everything in this post cause all those problems come together, hope that's helpful!

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Explorer ,
Aug 05, 2021 Aug 05, 2021

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Thank you so much!! Very helpful post!!!

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Community Beginner ,
Sep 01, 2021 Sep 01, 2021

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LATEST

SWEET JESUS thank you.

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