• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Weird photoshop2021

Explorer ,
Jan 30, 2021 Jan 30, 2021

Copy link to clipboard

Copied

what. the heck? when I upload a. photo the image is super tiny like one pixel. If I enlarge it sticks to the top of the frame only showing a partial. Can't I've tried various photos, tried import and dragging a photo in. Anyone? 
 I waited 4.5 hours on chat and no help from Adobe. tried again this morning.My frustration with Adobe is getting bad.  Anyone know an answer?

Views

379

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 30, 2021 Jan 30, 2021

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

Votes

Translate

Translate
Adobe
Community Expert ,
Jan 30, 2021 Jan 30, 2021

Copy link to clipboard

Copied

Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Feb 08, 2021 Feb 08, 2021

Copy link to clipboard

Copied

LATEST

OK that has worked. 

This newer LR has confused me so much. I have so many issues with it. 
I just exported 150 images after spending hours editing in LR but only the originals exported not the edited versions. I'm on Mac   1. Export on the top right of the LR window ( the little icon upload)  2. Choose Original with settings. BUT ...
3. I get all Tifffs 100 mb. with no settings included. 
My originals are only 24 mb. Where is the 100 mb coming from and where did the edited images go?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines