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Weird problem while saving files through Photoshop

New Here ,
Aug 27, 2020

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Hey, I've been having some trouble saving my file on photoshop, it keeps saving with some weird white squares on it.
I've tried to save in PDF. Png. Jpg. and still, no difference.
I also tried to change all the layers to another file, and still the same problem.
Already unchecked the "Use graphic processor" and nothing happend again.
Need some light here, someone?

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Weird problem while saving files through Photoshop

New Here ,
Aug 27, 2020

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Hey, I've been having some trouble saving my file on photoshop, it keeps saving with some weird white squares on it.
I've tried to save in PDF. Png. Jpg. and still, no difference.
I also tried to change all the layers to another file, and still the same problem.
Already unchecked the "Use graphic processor" and nothing happend again.
Need some light here, someone?

TOPICS
Problem or error

Views

48

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 27, 2020 0
nikunj.m LATEST
Adobe Employee ,
Aug 28, 2020

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you are using along with your computers operating system? Have you tried re-installing the app to check if that helps?

 

You can try toggling the option for Legacy Compositing ON/OFF from Photoshop by going to the Preferences, then Performance. Once done, quit and relaunch Photoshop to check if that helps. You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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