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Weird ruler bug

New Here ,
Jun 05, 2018 Jun 05, 2018

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I am having this weird ruler bug, every time I move screen or zoom a weird white line appear on the edges of the ruler, and as I move my mouse or zoom\move again it disappears, it is incredibly annoying.

Screen Shot 2018-06-05 at 23.17.00.jpg

Any way I can get rid of it?

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Adobe
Community Expert ,
Jun 05, 2018 Jun 05, 2018

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Make sure you have the latest video driver installed first.

There are GPU settings in PS that can be adjusted f that does not solve the problem.

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New Here ,
Jun 05, 2018 Jun 05, 2018

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Hey! Thanks for the reply. I am on a iMac (21.5 Fulll HD, 2017) and I don't think that I can update drivers, they are part of the system as far as I know, and changing GPU settings was first thing I tried to do, unfortunately it did not helped at all.

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Community Expert ,
Jun 05, 2018 Jun 05, 2018

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Arghh ........

A ugly bug.

have you deleted your caches?

does it show up with other Adobe apps?

What happens if you turn rulers off?

does it go away if you zoom in to say 200%?

what if you create a brand new file?

does it happen on all types of files.

does it move or change shape if you move the cursor?

what does it do if you change the background?

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New Here ,
Jun 05, 2018 Jun 05, 2018

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Photoshop is the only adobe app I am using.

Bug disappear when ruler is turned off.

Zoom and old/new files do not affect this bug it appears no matter what.

Don't know about other types of files, but it definitely appears in PSD.

It gets erased as I move mouse or pan/zoom screen, but gets back as soon as I move/zoom again.

Background doesn't affect it.

And yes it is an ugly bug, flickering on the ruler edges all the time, very distracting.

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New Here ,
Aug 14, 2018 Aug 14, 2018

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bump

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Community Expert ,
Aug 14, 2018 Aug 14, 2018

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I believe there has been at least one update for PS.

Have you tried installing the update?

My only other suggestion would be to uninstall, reboot and reinstall the latest version.

Jim

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Already tried all that and using the latest versions of OS and PS, this bug starts to irritate me, OSX looks inferior to win 10, the more I use it.

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New Here ,
Aug 23, 2020 Aug 23, 2020

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LATEST

So, what fixed it for me for the time being is just resizing my Photoshop window from full Screen to windowed mode.

Worked both on my Macbook and on my Windows machine.
I assume that's a buffer that doesn't get cleared, so we get these pretty things.

Most likely GPU related problem. I have a lot of problems with my GPU and my Windows machine anyways, so that's probably related. My macbook however just fixed itself straight after I resized the screen.

It's not much but it's at least going to help carrying on work until a proper fix is made.

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