• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

What is going on with 2020 21.2.2.

New Here ,
Aug 23, 2020 Aug 23, 2020

Copy link to clipboard

Copied

I downloaded the updates yesterday and I'm having a lot of problems. Unfortunately, I dumped 2019. Everything just stops working. It does not crash, just nothing I edit shows up. My actions act like they're running, but nothing happens to the image. Help! This is super annoying.  BTW, restarting PS did nothing.  

Views

211

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Aug 23, 2020 Aug 23, 2020

Copy link to clipboard

Copied

Have you tried resetting the preferences? Look for the Reset Preferences On Quit button within the General tab of the Photoshop Preferences.

 

This is not a fix but a possible work around. It's possible to have multiple versions of Photoshop simultaneously installed. Open up the Creative Cloud app, install a previous version and use it until you can get 21.2.2 working properly.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 24, 2020 Aug 24, 2020

Copy link to clipboard

Copied

I actually tried reverting to previous 2019 today and am having the same problem.   So frustrated!   I updated my Catalina too, to see if it was something in there.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 24, 2020 Aug 24, 2020

Copy link to clipboard

Copied

LATEST

Have you tried resetting the preferences? Do so even for the version that you just installed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines