When I open photoshop it shows a Black Screen and black colour palette?

[monique5C7F]

I have recently purchased the a Asus Zenbook Pro Duo, 16GB Ram with GeForce RTZ 2060 Graphics Cards. I installed photoshop and every time create a new page or open something it goes black? I have tried to reset preferences im not sure whats wrong with it. Is it possible it could be the computer or is it a problem in photoshop?

[Guest · Accepted solution]

Hi

That's an issue with you monitor profile, in Windows control panel, check which monitor profile is assigned, add sRGB if there's nothing there or change to sRGB and restart Photoshop

[monique5C7F]

Hi Ged Traynor,

Thankyou so much, it worked 🙂

[Guest]

You're welcome 🙂