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when I open photoshop it won't let me login

New Here ,
Aug 27, 2020

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i put in the right password and it wont let me do anything it keeps saying its wrong when i go to open the app

 

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Actions and scripting, Download and install, How to, Mac, Performance, Problem or error

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when I open photoshop it won't let me login

New Here ,
Aug 27, 2020

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i put in the right password and it wont let me do anything it keeps saying its wrong when i go to open the app

 

Topics

Actions and scripting, Download and install, How to, Mac, Performance, Problem or error

Views

25

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 27, 2020

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Hi there, 

 

Sorry to hear that you can't get into Photoshop as it won't let you sign in. 

 

Which version of Photoshop are you using? Are you launching Photoshop from the Creative Cloud Desktop app? Are you getting any error message while you attempt to sign in?

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/manage-account/kb/account-password-sign-help.html and let us know if that helps you log in?

 

Thanks,

Akash

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