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White lines after saving in png

New Here ,
Jan 13, 2019

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When I save the image in png white lines appear on this image.

But I sent this image to my friend and he didn’t have these white lines

I have a photoshop cc

At him photoshop cs6

139c3047538676040ebaf84184dcaca3.png

Maybe someone knows how to fix it?

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White lines after saving in png

New Here ,
Jan 13, 2019

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When I save the image in png white lines appear on this image.

But I sent this image to my friend and he didn’t have these white lines

I have a photoshop cc

At him photoshop cs6

139c3047538676040ebaf84184dcaca3.png

Maybe someone knows how to fix it?

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Jan 13, 2019 0
LEGEND ,
Jan 13, 2019

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Are you seeing the lines only in photoshop or after it is saved in another program?

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Jan 13, 2019 0
New Here ,
Jan 13, 2019

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Yes, illustrator also has this white line(I mean if I open this png in illustrator).

If I make a picture in Illustrator and save it in PNG, then I do not have white lines.

I have it only after saving my project to png in photoshop


But if I move the image by 4px to the left and 5px the top (I shift it to the left edge and then up), then after saving there is no this white line.

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Jan 13, 2019 0
Adobe Community Professional ,
Jan 13, 2019

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Fig_.png

I assume you saved this file as a psd before saving as png.

Look at this area in each of the separate layers in the psd and see whether it appears.

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Jan 13, 2019 0
LEGEND ,
Jan 13, 2019

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Looking at it that close looks like there was a selection around it and it slightly moved.

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Jan 13, 2019 0
New Here ,
Jan 13, 2019

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Yep my project is saved in psd and from psd I try save it in png.

If I open the psd, then I do not see white lines not on one of the layers

White lines appear only after I save the image in png

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Jan 13, 2019 0
Adobe Community Professional ,
Jan 13, 2019

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Ok, we have confirmed that it does not appear in any of the psd layers (per my original suggestion).

Have you converted the file to png more than once and gotten the same result? I assume you have.

Now rotate the psd 180 degrees and save it as a png. Do the lines also rotate or stay in the same file area as the original png.

If the lines rotate along with the image, the problem is in the image file somewhere. If it remains in the same picture area, the problem resides in the png conversion command.

Does this occur with other files?

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Jan 13, 2019 1
New Here ,
Jan 15, 2019

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When I flip the image horizontally, the white lines move to the other side.

dcb0fbb27b888b44fdf97ef3d87ed367.png

Also white lines not only in this image. I made a simple rectangle and saved it in PNG and there also appeared these white stripes

f6463f3600db37eafc7864fdf6556ed2.png

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Jan 15, 2019 0
Adobe Community Professional ,
Jan 15, 2019

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Did you first Save the image after flipping it? You should have.

If you get the same results, and new files also have the same problem you may be left with just two to options:

First reset Prefs and test again. If that fails, do a clean uninstall and reinstall.

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Jan 15, 2019 0
Advocate ,
Jan 13, 2019

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Maybe it's anty-aliasing?

Maybe your object was cut from background before and it's not perfect done?

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Jan 13, 2019 0
New Here ,
Jan 13, 2019

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No, I created the object myself. Each element is created separately and there are no these white lines on one layer.

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Jan 13, 2019 0
Adobe Community Professional ,
Jan 15, 2019

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This can be explained if the file was resized  with layers/masks/selections still present - then flattened and saved out to PNG.

The technical explanation for this is pretty complicated and involves blurring of mask edges in the downsampling, gamma encoding of the mask, and so on.

The bottom line is that you should always flatten first, then resize. Could that be it?

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Jan 15, 2019 0
Adobe Community Professional ,
Jan 15, 2019

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Check the 2 saved images flipped against each other, sometimes this is a display driver issue, since you mention that it's not visible in CS6.  Uncheck this setting in your version of PS CC

Screen Shot 2019-01-15 at 9.26.15 AM.png

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Jan 15, 2019 0