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Why is my eye dropper tool not selecting the true color?

New Here ,
Aug 26, 2020

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When I'm selecting a color to sample from (in the sample - the blue from the mouse), it's not pulling a true color, it's always muted. I can't figure out what setting or issue is causing this?

It's been doing this for months but it doesn't always do it which is even more confusing. It will pull a true sample on one project and then it won't the next. Today I'm trying to pull the blue of the mouse but as you can see it's bringing back a much lighter swatch.

Does anyone know how I can fix this? TYIA!

Okay, thank you! I also realized I wasn't using Point Sample and somehow it had gotten switched to an average sample. That cleared it up. 

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Why is my eye dropper tool not selecting the true color?

New Here ,
Aug 26, 2020

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When I'm selecting a color to sample from (in the sample - the blue from the mouse), it's not pulling a true color, it's always muted. I can't figure out what setting or issue is causing this?

It's been doing this for months but it doesn't always do it which is even more confusing. It will pull a true sample on one project and then it won't the next. Today I'm trying to pull the blue of the mouse but as you can see it's bringing back a much lighter swatch.

Does anyone know how I can fix this? TYIA!

Okay, thank you! I also realized I wasn't using Point Sample and somehow it had gotten switched to an average sample. That cleared it up. 

TOPICS
Problem or error

Views

23

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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This happens because the little circle in the square box is not placed at the top right of the box! 

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Aug 26, 2020 0
Adobe Community Professional ,
Aug 26, 2020

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At the top right corner you see the full color. To the left it is mixed with white and to the bottom it is mixed with black

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Aug 26, 2020 0
New Here ,
Aug 26, 2020

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Okay, thank you! I also realized I wasn't using Point Sample and somehow it had gotten switched to an average sample. That cleared it up. 

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Aug 26, 2020 0