Why is my white GIF exporting as blue?

Community Beginner ,
Mar 17, 2016 Mar 17, 2016

Copy link to clipboard

Copied

The original preview for my GIF has a white background with logos sliding through. When i try to save to the web and make it into a GIF the optimized version turns from white into an off-white blueish color. How can i get the GIF to export white instead of blue?

This is the original version that I want my GIF to look like once its exported...

Screen Shot 2016-03-17 at 1.01.11 PM.png

This is the color my GIF is exporting as...

Screen Shot 2016-03-17 at 1.01.16 PM.png

PLEASE HELP!

Views

26.0K

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct Answer

Adobe Community Professional , Mar 17, 2016 Mar 17, 2016
How many colors are listed in the palette? Is white in there?

Likes

translate

Translate

Translate
Adobe Community Professional ,
Mar 17, 2016 Mar 17, 2016

Copy link to clipboard

Copied

How many colors are listed in the palette? Is white in there?

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 17, 2016 Mar 17, 2016

Copy link to clipboard

Copied

I do not see a value for only ffffff

Screen Shot 2016-03-17 at 1.31.37 PM.png

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 17, 2016 Mar 17, 2016

Copy link to clipboard

Copied

Did you try the "Convert to sRGB" option as well as the Preview options? If this is going to be shown on the Internet, sRGB would be your best bet.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Mar 17, 2016 Mar 17, 2016

Copy link to clipboard

Copied

Yes i have tried that! I have also been on the phone with Adobe all morning. They do not know the issue either. I'm getting extremely frustrated.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 17, 2016 Mar 17, 2016

Copy link to clipboard

Copied

Do you want to post a link to the original document? Maybe I (we, by extension) could take a look.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 30, 2016 Jun 30, 2016

Copy link to clipboard

Copied

Did you get an answer to this because I'm having the same issue and no idea what to do!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 27, 2017 Jan 27, 2017

Copy link to clipboard

Copied

In the drop down when saving for web choose "Selective" instead of "Perceptual". Worked for me

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 09, 2018 Feb 09, 2018

Copy link to clipboard

Copied

Worked great, thanks!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2020 Oct 23, 2020

Copy link to clipboard

Copied

Worked for me too, thank you so much!!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 10, 2017 Mar 10, 2017

Copy link to clipboard

Copied

I actually do know why this happens and how to fix it. It's because it's reading the brightest color as your blue an not white.

Step one.....On the export, sort the color table by luminosity

Screen Shot 2017-03-10 at 12.21.18 PM.png

You will see that the brightest color is your blue or whatever tint you were getting. Double click that color and change it to #ffffff to white

Screen Shot 2017-03-10 at 12.21.34 PM.png

The tint has now turned to white and you can export.......

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 29, 2017 Nov 29, 2017

Copy link to clipboard

Copied

OMG YOU ARE MY HERO THANK YOU!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 05, 2017 Dec 05, 2017

Copy link to clipboard

Copied

many thanks mikemacxx

you saved my sanity

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 18, 2017 Dec 18, 2017

Copy link to clipboard

Copied

I've been struggling with this the whole morning...

Thank you so much!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 01, 2018 Feb 01, 2018

Copy link to clipboard

Copied

ooooooh myyyy G! You are a legend! Thanks for that!!!!!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Mar 21, 2018 Mar 21, 2018

Copy link to clipboard

Copied

this sounds amazing, BUT, when I change the color nothing happens on the screen it just created a new color that's divided in 2 pieces.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2018 Apr 12, 2018

Copy link to clipboard

Copied

OWOW!!!. HERO!!! Problem Fixed!!! THANKS!!!:) All good Luck!!!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2018 Apr 12, 2018

Copy link to clipboard

Copied

Thank you soooooooooo muchhh!!!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 22, 2018 Apr 22, 2018

Copy link to clipboard

Copied

Thank you!! Worked perfectly!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 23, 2018 Apr 23, 2018

Copy link to clipboard

Copied

Genius!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 16, 2019 Jun 16, 2019

Copy link to clipboard

Copied

unknown error occurred file not save plz help

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 09, 2019 Dec 09, 2019

Copy link to clipboard

Copied

Thanks for this perfect workaround! Oddly, the issue only happened when I exported at actual size. But does not when I export at 50% (I needed same file for client for 2 different uses). Weird!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jun 23, 2020 Jun 23, 2020

Copy link to clipboard

Copied

same thing was happening to me - when changing image to a smaller size, it was fine. So, I saved the color table at the smaller size and then when saving for the larger size, I loaded that same table and it fixed it. I dont know why this is happening though.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 19, 2020 Aug 19, 2020

Copy link to clipboard

Copied

it is 2020 Mikemac and you continue to be a hero! You just solved my problem thank you!!

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 26, 2020 Aug 26, 2020

Copy link to clipboard

Copied

Thank you so much. It worked 😄 

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines