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Why is my white GIF exporting as blue?

Community Beginner ,
Mar 17, 2016 Mar 17, 2016

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The original preview for my GIF has a white background with logos sliding through. When i try to save to the web and make it into a GIF the optimized version turns from white into an off-white blueish color. How can i get the GIF to export white instead of blue?

This is the original version that I want my GIF to look like once its exported...

Screen Shot 2016-03-17 at 1.01.11 PM.png

This is the color my GIF is exporting as...

Screen Shot 2016-03-17 at 1.01.16 PM.png

PLEASE HELP!

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correct answers 2 Correct answers

Community Expert , Mar 17, 2016 Mar 17, 2016

How many colors are listed in the palette? Is white in there?

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New Here , Mar 10, 2017 Mar 10, 2017

I actually do know why this happens and how to fix it. It's because it's reading the brightest color as your blue an not white.

Step one.....On the export, sort the color table by luminosity

Screen Shot 2017-03-10 at 12.21.18 PM.png

You will see that the brightest color is your blue or whatever tint you were getting. Double click that color and change it to #ffffff to white

Screen Shot 2017-03-10 at 12.21.34 PM.png

The tint has now turned to white and you can export.......

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Community Expert ,
Mar 17, 2016 Mar 17, 2016

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How many colors are listed in the palette? Is white in there?

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Community Beginner ,
Mar 17, 2016 Mar 17, 2016

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I do not see a value for only ffffff

Screen Shot 2016-03-17 at 1.31.37 PM.png

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Community Expert ,
Mar 17, 2016 Mar 17, 2016

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Did you try the "Convert to sRGB" option as well as the Preview options? If this is going to be shown on the Internet, sRGB would be your best bet.

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Community Beginner ,
Mar 17, 2016 Mar 17, 2016

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Yes i have tried that! I have also been on the phone with Adobe all morning. They do not know the issue either. I'm getting extremely frustrated.

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Community Expert ,
Mar 17, 2016 Mar 17, 2016

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Do you want to post a link to the original document? Maybe I (we, by extension) could take a look.

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New Here ,
Jun 30, 2016 Jun 30, 2016

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Did you get an answer to this because I'm having the same issue and no idea what to do!

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New Here ,
Jan 27, 2017 Jan 27, 2017

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In the drop down when saving for web choose "Selective" instead of "Perceptual". Worked for me

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New Here ,
Feb 09, 2018 Feb 09, 2018

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Worked great, thanks!

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New Here ,
Oct 23, 2020 Oct 23, 2020

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Worked for me too, thank you so much!!

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New Here ,
Mar 10, 2017 Mar 10, 2017

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I actually do know why this happens and how to fix it. It's because it's reading the brightest color as your blue an not white.

Step one.....On the export, sort the color table by luminosity

Screen Shot 2017-03-10 at 12.21.18 PM.png

You will see that the brightest color is your blue or whatever tint you were getting. Double click that color and change it to #ffffff to white

Screen Shot 2017-03-10 at 12.21.34 PM.png

The tint has now turned to white and you can export.......

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New Here ,
Nov 29, 2017 Nov 29, 2017

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OMG YOU ARE MY HERO THANK YOU!

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New Here ,
Dec 05, 2017 Dec 05, 2017

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many thanks mikemacxx

you saved my sanity

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New Here ,
Dec 18, 2017 Dec 18, 2017

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I've been struggling with this the whole morning...

Thank you so much!

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New Here ,
Feb 01, 2018 Feb 01, 2018

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ooooooh myyyy G! You are a legend! Thanks for that!!!!!

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Explorer ,
Mar 21, 2018 Mar 21, 2018

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this sounds amazing, BUT, when I change the color nothing happens on the screen it just created a new color that's divided in 2 pieces.

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New Here ,
Apr 12, 2018 Apr 12, 2018

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OWOW!!!. HERO!!! Problem Fixed!!! THANKS!!!:) All good Luck!!!

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New Here ,
Apr 12, 2018 Apr 12, 2018

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Thank you soooooooooo muchhh!!!

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New Here ,
Apr 22, 2018 Apr 22, 2018

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Thank you!! Worked perfectly!

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Community Beginner ,
Apr 23, 2018 Apr 23, 2018

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Genius!

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New Here ,
Jun 16, 2019 Jun 16, 2019

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unknown error occurred file not save plz help

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Community Beginner ,
Dec 09, 2019 Dec 09, 2019

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Thanks for this perfect workaround! Oddly, the issue only happened when I exported at actual size. But does not when I export at 50% (I needed same file for client for 2 different uses). Weird!

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Community Beginner ,
Jun 23, 2020 Jun 23, 2020

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same thing was happening to me - when changing image to a smaller size, it was fine. So, I saved the color table at the smaller size and then when saving for the larger size, I loaded that same table and it fixed it. I dont know why this is happening though.

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New Here ,
Nov 03, 2021 Nov 03, 2021

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Great solution! Finally! Thank you so much! I lost a lot of time trying the other workarounds and nothing else workt.

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New Here ,
Aug 19, 2020 Aug 19, 2020

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it is 2020 Mikemac and you continue to be a hero! You just solved my problem thank you!!

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