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Why is my white GIF exporting as blue?

Community Beginner ,
Mar 17, 2016

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The original preview for my GIF has a white background with logos sliding through. When i try to save to the web and make it into a GIF the optimized version turns from white into an off-white blueish color. How can i get the GIF to export white instead of blue?

This is the original version that I want my GIF to look like once its exported...

Screen Shot 2016-03-17 at 1.01.11 PM.png

This is the color my GIF is exporting as...

Screen Shot 2016-03-17 at 1.01.16 PM.png

PLEASE HELP!

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Correct answer by War Unicorn | Adobe Community Professional

How many colors are listed in the palette? Is white in there?

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Why is my white GIF exporting as blue?

Community Beginner ,
Mar 17, 2016

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The original preview for my GIF has a white background with logos sliding through. When i try to save to the web and make it into a GIF the optimized version turns from white into an off-white blueish color. How can i get the GIF to export white instead of blue?

This is the original version that I want my GIF to look like once its exported...

Screen Shot 2016-03-17 at 1.01.11 PM.png

This is the color my GIF is exporting as...

Screen Shot 2016-03-17 at 1.01.16 PM.png

PLEASE HELP!

Adobe Community Professional
Correct answer by War Unicorn | Adobe Community Professional

How many colors are listed in the palette? Is white in there?

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Mar 17, 2016 1
Adobe Community Professional ,
Mar 17, 2016

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How many colors are listed in the palette? Is white in there?

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Mar 17, 2016 0
Community Beginner ,
Mar 17, 2016

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I do not see a value for only ffffff

Screen Shot 2016-03-17 at 1.31.37 PM.png

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Mar 17, 2016 0
Adobe Community Professional ,
Mar 17, 2016

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Did you try the "Convert to sRGB" option as well as the Preview options? If this is going to be shown on the Internet, sRGB would be your best bet.

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Mar 17, 2016 0
Community Beginner ,
Mar 17, 2016

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Yes i have tried that! I have also been on the phone with Adobe all morning. They do not know the issue either. I'm getting extremely frustrated.

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Mar 17, 2016 0
Adobe Community Professional ,
Mar 17, 2016

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Do you want to post a link to the original document? Maybe I (we, by extension) could take a look.

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Mar 17, 2016 0
New Here ,
Jun 30, 2016

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Did you get an answer to this because I'm having the same issue and no idea what to do!

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Jun 30, 2016 1
New Here ,
Jan 27, 2017

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In the drop down when saving for web choose "Selective" instead of "Perceptual". Worked for me

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Jan 27, 2017 6
New Here ,
Feb 09, 2018

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Worked great, thanks!

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Feb 09, 2018 1
New Here ,
17 hours ago

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Worked for me too, thank you so much!!

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17 hours ago 0
New Here ,
Mar 10, 2017

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I actually do know why this happens and how to fix it. It's because it's reading the brightest color as your blue an not white.

Step one.....On the export, sort the color table by luminosity

Screen Shot 2017-03-10 at 12.21.18 PM.png

You will see that the brightest color is your blue or whatever tint you were getting. Double click that color and change it to #ffffff to white

Screen Shot 2017-03-10 at 12.21.34 PM.png

The tint has now turned to white and you can export.......

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Mar 10, 2017 45
New Here ,
Nov 29, 2017

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OMG YOU ARE MY HERO THANK YOU!

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Nov 29, 2017 3
New Here ,
Dec 05, 2017

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many thanks mikemacxx

you saved my sanity

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Dec 05, 2017 0
New Here ,
Dec 18, 2017

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I've been struggling with this the whole morning...

Thank you so much!

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Dec 18, 2017 0
New Here ,
Feb 01, 2018

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ooooooh myyyy G! You are a legend! Thanks for that!!!!!

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Feb 01, 2018 0
Explorer ,
Mar 21, 2018

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this sounds amazing, BUT, when I change the color nothing happens on the screen it just created a new color that's divided in 2 pieces.

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Mar 21, 2018 5
New Here ,
Apr 12, 2018

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OWOW!!!. HERO!!! Problem Fixed!!! THANKS!!!:) All good Luck!!!

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Apr 12, 2018 0
New Here ,
Apr 12, 2018

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Thank you soooooooooo muchhh!!!

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Apr 12, 2018 0
New Here ,
Apr 22, 2018

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Thank you!! Worked perfectly!

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Apr 22, 2018 0
New Here ,
Apr 23, 2018

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Genius!

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Apr 23, 2018 0
New Here ,
Jun 16, 2019

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unknown error occurred file not save plz help

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Jun 16, 2019 0
Community Beginner ,
Dec 09, 2019

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Thanks for this perfect workaround! Oddly, the issue only happened when I exported at actual size. But does not when I export at 50% (I needed same file for client for 2 different uses). Weird!

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Dec 09, 2019 0
Community Beginner ,
Jun 23, 2020

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same thing was happening to me - when changing image to a smaller size, it was fine. So, I saved the color table at the smaller size and then when saving for the larger size, I loaded that same table and it fixed it. I dont know why this is happening though.

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Jun 23, 2020 1
New Here ,
Aug 19, 2020

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it is 2020 Mikemac and you continue to be a hero! You just solved my problem thank you!!

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Aug 19, 2020 0
New Here ,
Aug 26, 2020

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Thank you so much. It worked 😄 

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Aug 26, 2020 0
New Here ,
Oct 13, 2020

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I've had this problem for years and you have solved it for me. Thank you so much!

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Oct 13, 2020 0
New Here ,
Apr 27, 2018

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I struggled with this issue literally WHOLE NIGHT and nearly tried everything.

FINALLY

I found this works:

Firstly, click Export, go "render the video", set everything in high quality, then you got a MP4 video.

Second, drag the video directly into Photoshop, then save for web...done.

(I tried the way mentioned by the other answer, but my work is just too complicated to change the color one by one.)

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Apr 27, 2018 1
New Here ,
Jul 17, 2019

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okay thankx i'll try .

On Wed, Jul 17, 2019 at 2:42 PM louisc71391646 <forums_noreply@adobe.com>

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Jul 17, 2019 0
New Here ,
Sep 25, 2019

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Rick (at the bottom of this post) makes a strong argument to not go the MP4 route - https://community.adobe.com/t5/After-Effects/white-background-converted-in-fbfbfb/td-p/9423038

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Sep 25, 2019 0