When I try to start Photoshop CC, the splash screen comes up but everything quickly freezes. Nothing works including ctrl+alt+delete -- I have to power off my computer and restart. I'm on Windows 10. I've tried uninstalling and reinstalling photoshop, and it doesn't help. Windows is up to date according to Windows Update.
It used to work fine, though it's been a few weeks since I last used it. I'm at a loss for things to try.
How quickly does it freeze? You can see the progress on the Splash Screen as Photoshop loads. There's a fair to middling chance that what is displayed at the moment it goes pear shapped is what is causing the issue. Corrupt fonts for instance, but printer drivers, plug-ins, brushes, actions etc. You can also try starting Photoshop while holding down the Shift key which prevents loading third party plugins and extensions. If it opens OK with the shift key, one or more plugins is causing it.
Yes I think you’re right it’s the computer. Laptop is almost exactly a year old. I reinstalled Windows maybe a month ago because of freezes when not using adobe products but actually symptom is the same, just looks like PS triggers it.
Time to reinstall again. Beware Lenovo I guess is the moral.