Won't fully download

New Here ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

I've bought photoshop twice now, I'm getting tired of having to repay for this crap just for an online class in school when it doesn't even let me use it to begin with. It keeps telling me my trial has ended no matter. Adobe, please figure this out or I'd feel the only justifiable action at this point is to at least reimburse me.

 

TOPICS
Download and install, Problem or error

Views

212

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

It may take up to 24 hours for a payment to get processed.
(Further reading: https://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.html)

 

To verify that your purchase or payment went through, do the following:

  • Sign in to your Adobe account.
  • Click the order number for your membership plan.
  • View your payment history under Billing history.

 

You can also check your current plan(s) right here: https://account.adobe.com/plans

 

In case your subscription is active and you still get the "Trial has ended" message, try logging out and logging back into the Creative Cloud desktop app as written here:
https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 31, 2021 Mar 31, 2021

Copy link to clipboard

Copied

Hi – Welcome to this friendly forum. Please let us know how you get on with thatsmauri's suggestion.

And do come back with other queries as you commence your Photoshop journey.

Likes

translate

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines