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Working with Photoshop CC offline

Community Beginner ,
Nov 20, 2019 Nov 20, 2019

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Hi all-

With the new version of Photoshop CC 2019, it seems that I cannot open the software at all if I'm offline. I get a message that reads:

Screen Shot 2019-11-20 at 5.21.29 PM.png

 

Is it possible to work in Photoshop, or any other Adobe software, offline anymore?

 

Thank you!

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correct answers 1 Correct answer

Community Expert , Nov 20, 2019 Nov 20, 2019

If you are on an annual plan, paid in full you have to be online once every 90 days to validate your account. If you are on a monthly payment plan, then that means every month.

Once you have verified your account, you can continue to work offline without an internet connection until it needs to verify again.

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Community Expert ,
Nov 20, 2019 Nov 20, 2019

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If you are on an annual plan, paid in full you have to be online once every 90 days to validate your account. If you are on a monthly payment plan, then that means every month.

Once you have verified your account, you can continue to work offline without an internet connection until it needs to verify again.

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New Here ,
Mar 09, 2020 Mar 09, 2020

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How do I verify my account? I'm having the same problem.

 

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