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Workspace switching causes issues blank workspace - Mac OS Catalina 10.15.5

New Here ,
Jun 02, 2020 Jun 02, 2020

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Sup y'all.  I don't believe this is specifically tied to 10.5.5 (saw it start with last release) - but I have noticed that when I siwtch between workspace profiles, no windows appear and all goes blank.  I still show all the menu options, but nothing visible.  This happens in all adobe applications I use (premiere, photoshop, illustrator).

 

The only way to get it all working again is to force quit and restart the applications.  has anyone else seen this?

 

adobe.jpg

 

 

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Adobe
Adobe Employee ,
Jun 02, 2020 Jun 02, 2020

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Hi Jim,

 

That does not sound good, would you mind telling us the version of Photoshop you're working with? You can check the version by going to the Help > System Info menu.

Also, could you please try resetting the preferences of Photoshop and let us know if it helps? https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

 

Regards,
Sahil

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Community Expert ,
Jun 02, 2020 Jun 02, 2020

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Hi Sahil,

 

The last three links provided by you are dead, the following article should help to explain the backup and restoring of presets, brushes, settings, actions etc https://helpx.adobe.com/photoshop/using/preset-migration.html

 

-Manan

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New Here ,
Jun 09, 2020 Jun 09, 2020

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Hey Sahil.  Here are some details.

 

Appears only to be an issue in maximized view.

 

Adobe Photoshop Version: 21.1.3 20200508.r.190 

 

Also, with Acrobat, the "save as" pop up is grey sometimes.  Below are details.

 

Architecture: x86_64

Build: 20.9.20067.384717

AGM: 4.30.101

CoolType: 5.14.5

JP2K: 1.2.2.46033

 

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