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Your computer is low on memory - Suddenly.

Participant ,
Nov 16, 2019 Nov 16, 2019

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Hi there,

 

I have been running Photoshop cs6 on my win 8 system with 12gb of memory for years.

 

For some reason I have started getting "Your computer is low on memory" warnings from Windows.  If I am not quick enough, Photoshop will get closed on me.  This has never happened and I have always had much more running than just photoshop and my email in a browser...including lightroom, music, 25 browser tabs...I've always basically worked on this system as though I had infinte memory and never had a single issue.

The .psd I am working on is only 5mg, but I see in the task manager that Photoshop does seem to creep up on it's memory usage - last time I checked it was up around 4gb.

 

Has anyone come across this?  Is there anything I can check?

 

Thank you.

 

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Adobe
Community Expert ,
Nov 16, 2019 Nov 16, 2019

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Hi, 

I'm not very familiar with Windows, but Windows has 32-bit and 64-bit applications. Are you using a 64-bit version of Photoshop?

 

--
Susumu Iwasaki

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Participant ,
Nov 16, 2019 Nov 16, 2019

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Sorry, should have mentioned.  64bit.

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Community Expert ,
Nov 16, 2019 Nov 16, 2019

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This sounds more like a scratch disk issue. Photoshop can't function without free disk space for the scratch disk. How much free space do you have on your system drive?

 

Photoshop doesn't close down because of low RAM, but it might work a little slower because it has to rely more on the scratch disk. But once the scratch disk space runs out, it's curtains.

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Participant ,
Nov 16, 2019 Nov 16, 2019

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50gb on SSD sys drive.

 

I pumped up the scratch disk space to 8gb already this week, but it did not help.

 

Basically, nothing else running.  Towards the bottom left of Photoshop though it does read:

 

"Doc: 3.11/910m"

 

Is this of any concern?  I can only assume that the 910m means - something is taking up nearly a gig.

 

Thank you.

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Community Expert ,
Nov 16, 2019 Nov 16, 2019

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Hi, 

Scratch disk space is too small at 8GB. Can you manage to increase it to about 50GB?

 

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Susumu Iwasaki

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Participant ,
Nov 16, 2019 Nov 16, 2019

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I pumped it up to 11gb.  I can't give it 50gb because that is the only available space I have remaining on the drive - 50gb.  Will try.

 

Curious though why this would have worked for years and years, with huge vehicle wrap .psd's that were hundreds of mgs.  I've never every touched the scratch disk size.  Why now?

 

Thank you.

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Community Expert ,
Nov 16, 2019 Nov 16, 2019

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I'm sorry, I forgot that the system drive is 50GB. In that case, it is impossible to create an empty space.

50GB is a size that can secure enough space, so it may not be necessary. How do you need space to save files?

 

 

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Susumu Iwasaki

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LEGEND ,
Nov 16, 2019 Nov 16, 2019

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can you share this file that Photoshop has issues opening?

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Participant ,
Nov 24, 2019 Nov 24, 2019

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Sorry, but I cannot.  It's nothing special - just a mockup of a form.  It's approx. 5mg.

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LEGEND ,
Nov 16, 2019 Nov 16, 2019

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Low on memory often means low on disk space. This isn't about scratch space, it's about the Windows Swap files, and increasing swap space can mean they have even less. Make sure there is LOTS of free space.

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Participant ,
Nov 24, 2019 Nov 24, 2019

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I'm up to 60gb now.  I'll see how this goes.  Thank you for your help!

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Participant ,
Mar 03, 2020 Mar 03, 2020

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Hi Friends,

 

I am continuing to have memory issues, despite the recommendations which I am thankful for.

 

To use Photoshop - with this file - causes a low memory error to appear and applications start crashing.  Loading photoshop on it's own seems fine.  I have been sharing this .PSD with a system running Adobe Photoshop CC.  Could this be the cause of the problem?

 

I find this so strange because I have never had a memory issue in many years of using this system with memory intensive applications like Lightroom, Photoshop and so forth.

 

Does anyone have any other ideas?

 

Thank you.

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Community Expert ,
Mar 03, 2020 Mar 03, 2020

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Doug I am new to this thread, and might be missing some background.  What sort of hardware are you running? What operating system, and how many drives does it have?

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Participant ,
Mar 03, 2020 Mar 03, 2020

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Howdy Trevor -

I have been running Photoshop cs6 (64 bit) on my win 8 system with 12gb of memory for years.

 

The system drive is 200gb SSD.  The other drive is a 1.8TB SATA drive.  USB keys, etc., often plugged in and a few portable drives.

 

Not a new girl I know, but the key point is that it has rocked out hard for years (has worked fine).  I use it as though there were no memory limits.  Perfect machine in my mind.  The SSD upgrade was a huge one.

Any pearls of wisdom?

Thank you,

 

Doug.

 

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