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Zoom and dragg problem (after latest update)

Explorer ,
Aug 19, 2020

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Trying to retoch a picture but every few minutes the zoom and dragg function stops working. I have to save what I'm doing, close and open up the picture again. 
2020-08-19_14-52-26.png

This is what my navigation panel shows after it's get stuck

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Bug, Crash or freeze, Performance, Problem or error

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Zoom and dragg problem (after latest update)

Explorer ,
Aug 19, 2020

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Trying to retoch a picture but every few minutes the zoom and dragg function stops working. I have to save what I'm doing, close and open up the picture again. 
2020-08-19_14-52-26.png

This is what my navigation panel shows after it's get stuck

------------------------------------------------------------------------------------------------------------------------------------------- Windows10Home64-bit/IntelCorei7-4810MQ CPU@2.80GHz/16GBRAM/NvidiaGeForceGTX880M
TOPICS
Bug, Crash or freeze, Performance, Problem or error

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85

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Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

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Hi. Please try resetting the preferences: https://helpx.adobe.com/in/photoshop/using/preferences.html#AdjustpreferencesinPhotoshop

 

Marlon Ceballos.

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Aug 19, 2020 0
Most Valuable Participant ,
Aug 19, 2020

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Can you post all of Photoshop UI so we can see what tool you may be using and see what you mean  by stuck seeing part of your navigation panel is not doing anything for me. Seeing all of you UI may help it may not.  What does this show not much info.

 

Ths aspect ration of your window seems odd in the panel

image.png

 

image.png

image.png

 

your like this

image.png

JJMack

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Aug 19, 2020 0
Explorer ,
Aug 19, 2020

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Here is a my UI , this time the picture disappeared. Cant work like this
2020-08-19_20-12-26.png

 

Im only using the (broken) healing brush and I'm draging the image with spacebar and mouse and then it freezes on me

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Aug 19, 2020 0
Most Valuable Participant ,
Aug 19, 2020

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It looks like your tabbed Image window is not correct. Do you have Legacy Compositing checked in your Preferences Performance section.  There is an issue in some Photoshop version in that area that messes up images windows.

JJMack

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Aug 19, 2020 0
Explorer ,
Aug 19, 2020

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I dont have Legacy compositing checked, never had. I'll try that

 

2020-08-19_21-29-39.png

 

I'm used to panning with spacebar and wacom tablet so I did that by accident and the tab freezes again,. The other tab was fine and I could work on that but then I couldnt return to the freezed up tab

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Aug 19, 2020 0
Most Valuable Participant ,
Aug 19, 2020

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If you can reproduce the problem with a sequence of steps you should report the problem to Adobe and give  them steps to trigger the bug.

JJMack

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Aug 19, 2020 0
Explorer ,
Aug 21, 2020

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Any fix yet ?

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Aug 21, 2020 0
Adobe Community Professional ,
Aug 21, 2020

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Do you have the most recent update of graphic card driver ? If Not , update the graphic driver.

 

if yes, Try resetting the preferences:

edit-> preferences-> general

,click on reset preferences on quit , restart photoshop

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Aug 21, 2020 0
Explorer ,
Aug 21, 2020

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Yes I am on the most recent update of my graphic card driver.
Just did a reset of my prefences. It did not work
Again my working tab freezes after panning with spacebar and Wacom tablet.

 

Only difference is that now my file won't save, stuck at 10%

2020-08-21_17-58-20.png

 

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Aug 21, 2020 0
Adobe Community Professional ,
Aug 21, 2020

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Report this bug in the link below 

https://www.adobe.com/products/wishform.html

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Aug 21, 2020 0
Explorer ,
Aug 27, 2020

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Reported it over there but that didn't fix it either

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Aug 27, 2020 0
AgaNagA LATEST
Explorer ,
Sep 22, 2020

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Wouw, still not fixed

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Sep 22, 2020 0