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Zooming ,Scrolling and Hand Tool Sluggish Photoshop 20.0.6 Windows 10

Community Beginner ,
Nov 13, 2019

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I'm experiencing annoying lagging when using hand tool or zooming/scrolling. Specifically when I hit spacebar for example to move canvas around, it freezes for split second and only then moves. When I hold spacebar for 1 second and move, then it moves without any lag. I tried updating Nvidia drivers, tried all options in PS performace, nothing helps.

 

Win10 x64, geForce 1050 TI, 2 monitors, one 1440p at 60Hz, other 1080p at 60Hz.

 

Thank you

 

{Thread renamed by moderator}

Please update Photoshop to version 21.0.1 which is the most recent version and let us know if that helps with the performance.

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Zooming ,Scrolling and Hand Tool Sluggish Photoshop 20.0.6 Windows 10

Community Beginner ,
Nov 13, 2019

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I'm experiencing annoying lagging when using hand tool or zooming/scrolling. Specifically when I hit spacebar for example to move canvas around, it freezes for split second and only then moves. When I hold spacebar for 1 second and move, then it moves without any lag. I tried updating Nvidia drivers, tried all options in PS performace, nothing helps.

 

Win10 x64, geForce 1050 TI, 2 monitors, one 1440p at 60Hz, other 1080p at 60Hz.

 

Thank you

 

{Thread renamed by moderator}

Please update Photoshop to version 21.0.1 which is the most recent version and let us know if that helps with the performance.

TOPICS
Performance, Windows

Views

387

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Nov 13, 2019 0
Adobe Employee ,
Nov 13, 2019

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Hi Ethan,

Sorry to hear about slow performance of Photoshop, could you please try enabling "Legacy compositing" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

 

Also, what version of Photoshop you're working on? You can check the version by going to Help > System Info

 

You may also try optimizing the performance by following the steps mentioned here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Regards,
Sahil

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Nov 13, 2019 0
Community Beginner ,
Nov 13, 2019

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Thanks for replying. I'm on 20.0.6 Release.

Turning to Legacy compositing improved it slightly. There is still a lag, but less so than before.

 

Do you think that maybe GTX 1050Ti graphics card running 2 monitors, 1080p and 1440p at 60Hz might be just too weak to handle Photoshop at the same time and might cause this sluggish performance?

 

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Nov 13, 2019 0
Adobe Employee ,
Nov 13, 2019

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Please update Photoshop to version 21.0.1 which is the most recent version and let us know if that helps with the performance.

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Nov 13, 2019 1
Community Beginner ,
Nov 13, 2019

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Updating fixed it, thank you!

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Nov 13, 2019 0
Community Beginner ,
Mar 05, 2020

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Super annoyed that PS is getting buggy and many tools are laggy.  The hand tool has a slight initial freeze everytime I use it.  For those of us who have been using PS for 20+ years we shouldn't see tools getting worse in terms of performance.

 

Threadripper 3790x workstation running the latest version of Windows 10.  GTX 1080 gpu (x3). 128GB memory.  I shouldn't be seeing lag.

 

Where I'm seeing lag with other tools...

- stamp tool / healing brush (had to turn of preview in selection area to get the speed back)

- the 'new' pen tool is laggy where the old one could lay down and manipulate points in real-time

- gradation tool lag

 

 

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Mar 05, 2020 0
New Here ,
Oct 10, 2020

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For everyone still facing this issue. I had horrible lag when using hand tool. For my system setup (which is away above PS requirements) I had to go under Edit - Preferences (ctrl + K) - Performance - Graphics Processor Settings (right side) - Advanced Settings; and check "Use OpenCL". Quit and restart. 

 

That worked for me. Cheers!

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Oct 10, 2020 0