Zooming using Trackpad on MacBook (started several weeks ago)

Community Beginner ,
Apr 01, 2021 Apr 01, 2021

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Hi I have a Macbook 16 inch. 

I noticed a few weeks ago that Photoshop started to act funny when using the trackpad to do a pinch-zoom.

When performing a pinch zoom, when I'd end the pinch, it would still be slowly zooming in as if there was a delay. Sometimes if I transitioned right away to a zoom out pinch, it would act funny and zoom in further.

I just installed Photoshop 22.0 and noticed that the issue went away. So I've been able to isolate it to one of the latest versions of Photoshop.

Is this a known issue? Any timeline on getting it fixed?

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Adobe Community Professional ,
Apr 02, 2021 Apr 02, 2021

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What OS, RAM, HD space, Scratch Disk space etc. do you have?

A lag in the animated zoom leads me to believe you either do not have enough RAM or fast enough CPU to handle the video card settings.

You also can check your PS preferences/performance and see what your graphics card settings are.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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MacBook Pro (16-inch, 2019)

2.3 GHz 8-Core Intel Core i9

16 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 4 GB

Intel UHD Graphics 630 1536 MB

 

It's the latest updates to Photoshop that caused it. When I install the version from 2 months ago, the zoom works fine. 

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Community Beginner ,
Apr 21, 2021 Apr 21, 2021

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I have been having this issue, too. Have you found a fix, yet? I found somewhere that changing grid subdivisions to 1 under the grids & guides settings helps, and that seems to have had a minimal effect for me.

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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Same question to you - we need your computer and software specs to assist.

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Here's a screenshot.

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Adobe Community Professional ,
Apr 22, 2021 Apr 22, 2021

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One of the first things to do is Reset your Photoshop Preferences.

-screen capture attached-

warmly/j

2021-04-22_07-16-17.png

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Community Beginner ,
Apr 22, 2021 Apr 22, 2021

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Already tried that. Even uninstalled and reinstalled. Still no success.

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