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Help with a query. Please...

New Here ,
Jan 31, 2011 Jan 31, 2011

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Hi,

After a process of trial and error, I have isolated a query that is being rejected by my printer.

This is the error message that I'm getting:


%%[ Error: stackunderflow; OffendingCommand: get ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%

And this is the query that (seems to be) s causing it:

*?XRXJobType: "
[(Normal) (ProofPrint) (SavedPrint) (SecurePrint) (Unknown)]

/RRCustomProcs /ProcSet findresource /currentjobtype get exec

exch pop get = flush

"
*End

Any advice willbe most welcome.

Regards, Martin

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Contributor ,
Jan 31, 2011 Jan 31, 2011

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The XRX is indicating a Xerox printer. Was this PostScript generated with that Xerox printers driver and then sent to a different printer?

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New Here ,
Feb 01, 2011 Feb 01, 2011

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Hi,

Thank you for taking an interest. Yes, this is a Xerox based issue.

The code snippet is from a formal Xerox driver release: Phaser 8560DN,and is being submitted to a Phaser 8560DN.

So, I was not expecting there to be any problem. Hence, the enquiry. I feel fairly certain that I would get little joy from Xerox themselves?

So, if any of you Postscript programming experts can see any syntax or logic errors, I'd like to put it right if I can.

Regards, Martin

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Feb 01, 2011 Feb 01, 2011

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Martin,

I would strongly recommend that you bring this to Xerox for their support. There is nothing that can readily be determined about the problem based on the snippets you provide other than the fact that the PostScript was generated by a driver using a Xerox driver plug-in and a PPD for a Xerox PostScript printer. The driver plug-ins provided by Xerox for their PostScript printers typically augment and modify the PostScript generated by the driver to activate various "secret sauce" features in their devices. As such, Xerox Technical Support would probably be the best bet for you.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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