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Can't Ingest from Network Drives?

Participant ,
Jun 01, 2018

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I just installed Prelude for the first time.  I tried to ingest some files residing on a network drive and...........it refuses to see my network drives.

Apparently I'm having the same problem as this person from a year ago..

Can't ingest files from Network Drive

1.jpg

So I have terabytes of videos that I can't load into Prelude without first copying them to my local hard drive.... 

I rebooted my computer after install (more than once) and I even rebooted my network drives.  Nothing has helped.  My network drives are easily accessible via any other program, though.  Help, please

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Correct answer by MyerPj | Adobe Community Professional

It's hardly jumping thru hoops to map a drive.

You can also save a shortcut with a target of your network drive, like: \\192.168.0.11\My_NAS

In the ingest dialog double click the shortcut and it takes you right to the network drive.

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Can't Ingest from Network Drives?

Participant ,
Jun 01, 2018

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I just installed Prelude for the first time.  I tried to ingest some files residing on a network drive and...........it refuses to see my network drives.

Apparently I'm having the same problem as this person from a year ago..

Can't ingest files from Network Drive

1.jpg

So I have terabytes of videos that I can't load into Prelude without first copying them to my local hard drive.... 

I rebooted my computer after install (more than once) and I even rebooted my network drives.  Nothing has helped.  My network drives are easily accessible via any other program, though.  Help, please

Adobe Community Professional
Correct answer by MyerPj | Adobe Community Professional

It's hardly jumping thru hoops to map a drive.

You can also save a shortcut with a target of your network drive, like: \\192.168.0.11\My_NAS

In the ingest dialog double click the shortcut and it takes you right to the network drive.

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Adobe Community Professional ,
Jun 17, 2018

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That color scheme looks like an old version, ie: the yellow. Version numbers are always on the HELP/About screen on almost every program, it would be helpful if you included that.

You can map a network drive to your network folders or drive and then use that for the ingest.

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Participant ,
Jun 20, 2018

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Nah, it's a brand new version.  The color is just the way Ihave my Windows 10 set up.

Yeah, I know I can map a drive letter to my network drive --- but clearly something isn't working right if I have to jump through hoops.

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Adobe Community Professional ,
Jun 20, 2018

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It's hardly jumping thru hoops to map a drive.

You can also save a shortcut with a target of your network drive, like: \\192.168.0.11\My_NAS

In the ingest dialog double click the shortcut and it takes you right to the network drive.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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