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is Adobe Prelude CC 2017 broken??? markers no longer show up anywhere

Engaged ,
Nov 26, 2016

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Since updating to Prelude CC 2017, markers no longer show up  in my Prelude Logging Window. When I hit the "1" or "2" keys for subclip or comment, the sub clips and comments no longer show up in the Prelude timeline. This problem never occurred prior to CC 2017.

Is Prelude CC 2017 broken??? Should we revert to the previous version of Prelude? What i Adobe doing to fix this???

Hi David,

Please update Prelude to 6.0.2(41) from CC and verify it again.

Highlight if you still find the problem.

Thanks,

Mayjain

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is Adobe Prelude CC 2017 broken??? markers no longer show up anywhere

Engaged ,
Nov 26, 2016

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Since updating to Prelude CC 2017, markers no longer show up  in my Prelude Logging Window. When I hit the "1" or "2" keys for subclip or comment, the sub clips and comments no longer show up in the Prelude timeline. This problem never occurred prior to CC 2017.

Is Prelude CC 2017 broken??? Should we revert to the previous version of Prelude? What i Adobe doing to fix this???

Hi David,

Please update Prelude to 6.0.2(41) from CC and verify it again.

Highlight if you still find the problem.

Thanks,

Mayjain

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Adobe Employee ,
Nov 28, 2016

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Hi Nicholas,

I assume the latest version you are using is 6.0.1(3).  [Confirm on About Adobe prelude help page.] If not, please update from Creative cloud.

I don't see this problem on any of my system. Can you share your OS version?

Make sure you are not adding markers on roughcuts as this is not the expected workflow.

Moreover, Is there any chance you have added any search criteria in the search text-box at the right top of timeline. If that is so, remove the entered text and all markers should be visible.

I hope it help.

Thanks,

Mayjain

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Engaged ,
Nov 28, 2016

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Thank you very much for your help Mayjain. I'm running Mac OS 10.12.1 and the latest version of Prelude as well.Screen Shot 2016-11-28 at 2.00.11 PM.png

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New Here ,
Nov 28, 2016

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When I add comment markers, markers looks fine in Marker window and timeline.

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Adobe Employee ,
Feb 23, 2017

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Hi David,

Please update Prelude to 6.0.2(41) from CC and verify it again.

Highlight if you still find the problem.

Thanks,

Mayjain

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Engaged ,
Nov 28, 2016

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When I try I press the "2" key to add any comment markers, additional comment markers no longer appear in the timeline. But they do appear in the marker window. Notice that the timeline only shows 3 markers, but the marker window shows 4 markers. Screen Shot 2016-11-28 at 2.08.00 PM.pngScreen Shot 2016-11-28 at 2.08.06 PM.png 

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