Prelude 2017 Sub-Clipping

[jackd7375624]

Hello,

I'm having an issue with Prelude where it won't let me make sub-clips on a certain format of one of our media. That format is Apple ProRes 1920x1080 with a frame rate of 29.97. It's quite a common codec so I'm wondering if anyone is seeing similar issues or have found a solution.

Thank you!

[swatiy13639103]

Hi jackd7375624,

I am not able to reproduce this issue at my end. Can you please provide the following information:

1. Is the Subclip Marker type disabled for you?

2. Which Prelude version are you using?

3. Which operating system are you working on?

Thanks,

Swati

[jackd7375624]

1) The subclip marker is grayed out, but if I ingest another file type I'm able to subclip that file

2) It's version 2017.1.2 but I've also tried it in 2018

3) Windows 7 64-bit

Thanks,

Jack

[tanzeem · Accepted solution]

Hi jackd7375624,

Please check the file permission, if it is read only, the markers (both comment and subclip) will be grayed out and wont work.

Thanks,

Tanzeem