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Prelude Freezing & Crashing

New Here ,
Mar 02, 2018

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I have an issue with Prelude freezing when I'm selecting clips to ingest. If there are more than about 10-15 clips, Prelude gives me the spinning wheel of death until I have to Force Quit. This is a problem, because I need to be able to select specific clips without ingesting my entire card for time reasons.

Running Prelude Version 7.0.1 Build 49. I've cleaned my media cache and it still didn't resolve my issue. Below are my computer specs.

Screen Shot 2018-03-02 at 1.11.52 PM.png

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Prelude Freezing & Crashing

New Here ,
Mar 02, 2018

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I have an issue with Prelude freezing when I'm selecting clips to ingest. If there are more than about 10-15 clips, Prelude gives me the spinning wheel of death until I have to Force Quit. This is a problem, because I need to be able to select specific clips without ingesting my entire card for time reasons.

Running Prelude Version 7.0.1 Build 49. I've cleaned my media cache and it still didn't resolve my issue. Below are my computer specs.

Screen Shot 2018-03-02 at 1.11.52 PM.png

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337

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New Here ,
Apr 03, 2018

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I have the same issue. selecting smaller amounts of clips works but takes much longer. when I try to select more than 15 or so it freezes and I have to force quit

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tanzeem LATEST
Adobe Employee ,
Apr 17, 2018

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Hi,

Sorry for the inconvenience.

Please let me know the media formats you are importing and size of them.

Thanks,

Tanzeem

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