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Only sound is imported. How do I import 4K video from GoPro7 to Premiere Elements 2018?
Also note that a lot depends on the specs of the file.
Premiere Elements, for instance, can edit UHD video at 30 fps, but cannot edit UHD at 60 fps or 50 fps.
What is the resolution and frame rate of your video?
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This is about Premiere Pro, but it may help
Convert GoPro to Cineform to edit https://community.adobe.com/t5/Premiere-Pro/I-can-t-import-4K-video-from-GoPro-Hero-6-to-Premiere-Pr...
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Also note that a lot depends on the specs of the file.
Premiere Elements, for instance, can edit UHD video at 30 fps, but cannot edit UHD at 60 fps or 50 fps.
What is the resolution and frame rate of your video?
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Great news! Please mark this question as correctly answered.