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Added a .MOV file but software added to/treats like audio file

New Here ,
Nov 27, 2020 Nov 27, 2020

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I've created a project with over 300 jpg files. Currently have 2 .Mov files imbedded in project in the appropriate places.  Attempted to add another .Mov file but Elements adds it next to the audio files instead of inserting the .mov in the location selected. 
 Can't figure out why this .mov file is being treated like an mp3 file. Appreciate input/ideas to resolve. 

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Community Expert ,
Nov 28, 2020 Nov 28, 2020

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Most likely the codec is not supported.

Post screenshot of clip in mediainfo in treeview.

MediaInfo windows

MediaInfo Mac

 

Workaround would be converting the clip with HandBrake 

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